Thames flooding victim turns again to Morgan Clark

Published February 20, 2014

Read time 1 mins

Find in this article:

As we’ve mentioned over the last few weeks, previous clients are coming back to us now they’ve been flooded for a second time. I had a long conversation with one of them a couple of days ago to find out exactly what it feels like to face a second – very complicated – insurance claim while your life is in turmoil.

Mrs Walters in Wraysbury, Berkshire, who was first flooded in 2003, was flooded again when the Thames burst its banks in January. After failing to get any sort of appropriate response from her insurer, she called Morgan Clark again.

She knew from bitter experience that she faced a torrid time and just couldn’t face trying to do it alone: “The first time I was flooded, I was at my wits end. I can’t find the words to really explain the difference Morgan Clark and made. Everything changed when I spoke to them because now I had someone who was fighting my corner. Now I’ve been flooded again I realise I can’t go through it all a second time without Morgan Clark.”

Mrs Walters is now in rented accommodation and we’ve brought in a specialist restoration company to start drying the property out. You can read her full story here.

Related Posts

December 2020

Flood insurance claim examples

We’ve compiled the following examples of flood insurance claims to illustrate some of the types of claims we encounter, the various ways we help our clients, and the results we achieve. For more examples of flood claims, and other types of insurance claims we’ve managed on behalf of our clients, visit our insurance case studies...

Read More

November 2020

The role of the Loss Assessor in a flood insurance claim

Managing a flood insurance claim can be an extremely complicated affair, which is in turn time consuming and stressful for the individual responsible for managing the claim. A Loss Assessor alleviates this stress by managing the whole claims process on your behalf. As part of the claims management service, a Loss Assessor will typically offer...

Read More

October 2020

Preparing a flood emergency kit

Clear thinking can be difficult in a crisis situation. Therefore, we’ve prepared a basic list of some items that you might like to have on hand before and during a flood. A basic emergency flood kit should include the following items: If you have any questions regarding a potential or ongoing flood insurance claim, please...

Read More

We are authorised & regulated by the Financial Conduct Authority (FCA)

This means our clients are protected. You can trust the professionals managing your claim as we are regulated to the FCA’s strict standards and codes of conduct.

Authorised & Regulated by the Financial Conduct Authority

Reference Number 309575

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you're entitled to

24/7 support

Send Enquiry

Your claim is in safe hands