Engaging Morgan Clark to negotiate your insurance claim could save your business. This was the experience of one London-based consultancy after it suffered a loss of vital data. The consultancy’s Managing Director is convinced that, without Morgan Clark’s professional help, the business would not have survived.
Graphic design consultancy Hicksville sustained damage to its central server, making the data stored on it inaccessible. It needed to recover this data quickly, otherwise the business could not survive. However this would involve using expensive specialists.
The insurer initially refused to cover the cost of restoring the data because Hicksville’s data back-up procedures had failed, but Morgan Clark put forward a number of counter arguments. After protracted negotiations, the insurer agreed to pay the maximum cover available for data recovery plus the cost of a new server.
Hicksville’s Managing Director Rennie Mitchell commented: “I’m absolutely convinced that, if Morgan Clark hadn’t successfully negotiated the settlement, we would have been out of business. At every stage, the insurer presented arguments which Morgan Clark successfully countered. They were relentless in pursuing our claim.”
Read more about Morgan Clark’s business interruption expertise and follow the case study link to find out more about Hicksville’s experience of using Morgan Clark to negotiate their insurance claim.