In 2018/19, more than 36,000 homes across the UK were impacted by fire, a figure which serves as a stark reminder of just how vulnerable homeowners are to the threat of fire. In the immediate aftermath of a house fire, homeowners will face a number of critical decisions that could impact the outcome of their […]
We’ve compiled the following examples of flood insurance claims to illustrate some of the types of claims we encounter, the various ways we help our clients, and the results we achieve. For more examples of flood claims, and other types of insurance claims we’ve managed on behalf of our clients, visit our insurance case studies […]
With the holidays approaching, we are all looking forward to some extended time away from work. Unfortunately, that time away can put your business premises at higher risk of theft, fire, flooding and other devastating incidents. Here is how to protect your business over the Christmas holiday while it’s receiving less attention from you and […]
Having sufficient home insurance will go a long way in helping you get back on track after a fire, flood or other loss in your home. However, the steps you take – or don’t take – at the beginning of your claim can affect how smoothly the claim goes and whether you receive the full […]
Managing a flood insurance claim can be an extremely complicated affair, which is in turn time consuming and stressful for the individual responsible for managing the claim. A Loss Assessor alleviates this stress by managing the whole claims process on your behalf. As part of the claims management service, a Loss Assessor will typically offer […]
From candles to trees, Christmas can be one of the most dangerous times of the year for fire. Official UK fire statistics show house fires are most common in December and consequently, insurers receive more fire claims in December than any other month. A little preparation and planning can help you avoid having your holidays […]
Home insurance provides essential cover for homeowners throughout the UK. There are effectively three types of home insurance policies: buildings insurance, contents insurance, and buildings & contents insurance as a combined policy. In 2019 the average annual premium for a combined buildings & contents insurance policy was £315, which is a slight increase over the […]
Clear thinking can be difficult in a crisis situation. Therefore, we’ve prepared a basic list of some items that you might like to have on hand before and during a flood. A basic emergency flood kit should include the following items: Emergency checklist and a list of important phone numbers Toolbox – with a variety […]
Nowadays, most of us use the internet on a daily basis. Whether we use technology professionally or personally, it’s important to be aware of the risks that exist – especially as things change fast in the online world. That is why October is Cyber Security Awareness month, with a number of campaigns dedicated to promoting […]
Electrical appliances account for approximately 12% of UK house fires and tumble dryers are frequently to blame. In 2019, a recall notice was issued over concerns that an estimated 500,000 Whirlpool tumble dryers posed a potential fire risk. Prior to this, millions of Whirlpool machines sold under it’s Hotpoint, Indesit, Creda, Swan and Proline brands […]
Unlike other fires in the home, chimney fires can go undetected. Of the 7,000 or so chimney fires that occur in England every year, many of them are slow-burning fires that may not be obvious and are only detected upon inspection. Regular chimney inspections can help prevent a fire in your home, but it’s also […]
Whether you run an office-based company or a public-facing business, there are a number of fire safety regulations that you need to adhere to in order to operate legally. As well as helping to save lives and protect your business, it is also your legal duty to ensure your premises meet the necessary fire regulations. […]
Subsidence is not going to be an issue for all homeowners. However, if it is something that could affect you, you might be wondering if it’s possible for your building insurance to cover it. Here is everything you need to know if you’re looking to insure a property that suffers – or could suffer – […]
A Loss Adjuster – also sometimes referred to as a Claims Adjuster or Insurance Adjuster – is one of the parties you might encounter during an insurance claim. Insurance companies do not use Loss Adjusters in every case, but it’s not unusual to encounter a Loss Adjuster when you are making a claim on your […]
With sea-levels rising because of climate change, and the weather becoming more extreme and erratic, the threat of flooding in the UK is ever-increasing. Met Office records show that since 1910 there have been 17 record-breaking rainfall months or seasons – 9 of which have occurred within the last 20 years. The following flooding statistics […]
With travel restrictions beginning to lift, many of us are itching to get away this summer. And, with most of us barely leaving our homes for the last few months, it’s even more crucial to make sure everything is secure when you go. Whether it’s a local holiday or somewhere further afield, here is everything […]
We are used to hearing about climate change almost daily, but what does it actually mean for UK residents? The answer, unfortunately, isn’t an entirely positive one. With global temperatures on the rise, the risk of flooding in UK homes is increasing. If temperatures continue to rise in the way they are predicted to, the […]
A flood can completely devastate a home, as well as the lives of those involved. With many homes in the UK at risk from flooding, it is important to know what you should do if the worst were to happen. Here is how to prepare for a flood and what to do if a flood […]
Although our website has plenty of written case studies from previous clients, we know sometimes people prefer to hear from the client themselves. That’s why it is fantastic when our previous clients are happy to speak to you and share their stories in a video. Rather than simply taking our word for it, our customer […]
We all know that we should fit our homes with smoke alarms and check them regularly, but how many smoke alarms is enough? While there’s no exact number that every home should have, buildings regulations in the UK require your property to meet certain standards. In reality, though, it’s probably a good idea to have […]
The cold winter months can play havoc with our homes. From frozen pipes to leaky roofs, the unpredictability and severity of the British weather can present major problems for homeowners. Here are some simple steps to help you prepare your home for winter, along with a useful graphic to illustrate the areas of the home […]
We all hope that we will never suffer a fire or any other devastating incident in our homes, but there is always a risk that something could happen. In the event that a fire does break out in your property, you might be wondering what you will be covered for and how your home insurance […]
Here at Morgan Clark, we know just how much of an impact our experienced team of Loss Assessors can have helping people live through major insurance claims, but we don’t expect you to simply take our word for it. We know it’s much more reassuring to hear from someone who has been in your shoes, […]
If you ever need to make a claim on your home, landlord or business insurance, it’s likely that you will come into contact with a Loss Adjuster. This is someone who is appointed by your insurance provider to investigate your claim on their behalf. A Loss Adjuster will do this by visiting your property or […]
As the UK’s weather patterns become more erratic, flooding is affecting increasing numbers of homeowners throughout the country. Flood experts estimate that if your property is situated in a flood risk area, you are 30% more likely to experience flooding, the consequences of which can be disastrous, both emotionally and financially. However, with a bit […]
As we head into the heart of winter, the weather is getting colder every day. It is at this time of year that water pipes are most susceptible to freezing, which can lead to a leak. There are several reasons why water pipes might burst as the weather gets colder, but there are a few […]
This article was updated 9 June 2020. A fire in the home can occur at any time, without warning. Even with the best precautions in place, no property is immune from the risks of fire and the often irreversible devastation and heartbreak it can cause. The following UK fire statistics have been compiled to draw […]
The week beginning November 18th is Electrical Fire Safety Week. With Fire Rescue Services across country gearing up to raise awareness of electrical fires, there’s no better time to check you know how to keep your home safe. We all use electricity in our day to day lives. From charging our phones and watching TV […]
With the weather in the UK becoming less predictable and more severe, now more than ever business owners need to be proactive in mitigating flood risk. Here are some practical steps business owners can take to do just that. Check your insurance policies Your buildings, stock, equipment, fixtures and fittings insurance will offer cover in […]
Burst water pipes are one of the most common home insurance claims that homeowners make, but what causes them to burst? And, more importantly, how can you prevent the pipes in your property from bursting? A burst pipe is usually the result of changes in temperature. When water freezes in a pipe, it can expand […]
Candles may not seem like a huge fire risk – after all, many of us enjoy lighting a candle or two in the evenings – but it’s important to use them with care. Even if you regularly burn candles, make sure you are always taking the necessary precautions to protect your home and the people […]
With over 200 people losing their lives to chimney fires in the UK last year, chimney fires are a risk all homeowners should be aware of. The recent Chimney Fire Safety Week, which took place during the first full week of September, focused on raising awareness of the risks associated with chimney fires – and […]
Next week is the NFCC Home Safety Week. Taking place from Monday 30th September until Sunday 6th October, the annual event aims to raise awareness of fire hazards in the home. The week is organised by the National Fire Chiefs Council and each year’s campaign focuses on a different aspect of home fire safety. This […]
Next week is Chimney Fire Safety Week. Beginning on Monday 2nd September and running through Sunday 8th September 2019, Chimney Fire Safety Week is celebrating its 11th year this September. Here is everything you need to know about the week ahead of the upcoming event. Raising awareness of chimney safety First introduced in 2009, Chimney […]
Floods in the UK may be rare, but they can have devastating consequences for those who are affected by them. According to Flood Guidance, 1 in 6 UK homes is at risk of flooding and, when flooding does happen, both homeowners and business owners alike can be left dealing with major damage to their properties […]
Are you going away this summer? Make sure you protect your home so you don’t come back to any nasty surprises. The summer holidays are here again as another school year has come to an end. Before students all over the country begin preparing to head back to school – or to take their places […]
It is hard to imagine anything more devastating to a family home than the effects of a fire. Thankfully, with the advance of fire-resistant materials, the improvements in smoke alarms and better public awareness thanks to the fire service, we are seeing a drop in the overall number and severity of fires over time. It […]
If you’ve suffered a fire, flood or burst pipe in your home, you’ll probably need to make a claim on your home insurance. It’s likely that you’ll be in a state of shock but, when dealing with such an incident, it usually pays to contact your insurance provider promptly. But how long exactly do you […]
Until the day comes that you need to make a major insurance claim, you will probably never worry about the term ‘underinsurance’. Sadly though, if you are under-insured and you have to make a claim this can have a devastating impact on your settlement and even put your whole claim at risk, and here’s why: […]
Most standard home insurance policies will cover you for fire damage to your home, but you may not be covered in every scenario. While most policies will cover fire damage to both your home and your possessions inside of it – including any smoke damage that occurs as a result of the fire – there […]
If you’ve taken out business interruption as part of your business insurance policy, there will usually be a material damage proviso. But what exactly is a material damage proviso and how does this relate to the rest of the business interruption insurance policy? What is Business Interruption Insurance? Before considering the material damage proviso, […]
If your home insurance claim doesn’t go as smoothly as you’d hoped, you may end up needing the help of the Financial Ombudsman Service. This may be the case if your insurance company refuses to pay you – or isn’t paying you the full amount – or if you have any other dispute about the […]
According to a report by the Association of British Insurers (ABI), home insurance claims have the lowest success rate of any insurance claims. While car insurance claims have a 99% success rate, only 79% of home insurance claims are paid out by insurance companies – meaning more than one fifth of claims are unsuccessful. Knowing […]
Today, Wednesday 13th March 2019, is National No Smoking Day. The day takes place every year to help raise awareness of the benefits of quitting smoking, and to help those who wish to put down the cigarettes for good. Everybody knows the health benefits of quitting smoking, but it’s not just your body that could […]
If you’ve suffered a fire, flood or other damage to your property, it goes without saying that you want to get it fixed as quickly as possible. That’s where home insurance comes in. By taking out a home insurance policy, you can go about your day to day life with peace of mind that your […]
It’s Valentine’s Day and, tonight, people will be lighting candles up and down the country to set a romantic mood. However, a romantic evening in can quickly turn into a disaster if proper care isn’t taken around candles. A little extra care can be the difference between a truly romantic Valentine’s Day and one you […]
It may be February already, but the winter is due to stick around for a while. With another bout of cold weather on the way, some experts are predicting that we could be facing our coldest winter yet – and it’s not good news for our homes. With the colder weather going nowhere soon, it’s […]
Surprisingly, when a fire breaks out in a property, one of the biggest risks to life and property is from the smoke and soot it emits. Smoke damage can be devastating and the effects aren’t always visible at first sight, which is why you may need to call in a professional. Here’s what you need […]
When the weather gets worse, there are a few extra precautions you might want to take to protect your property. As well as the increased risk of burglary due to the darker nights and fire hazards posed by Christmas lights and decorations, the winter weather can cause damage to your home – especially the pipes. […]
Whether you’re making a claim for fire damage, a flood, a burst water pipe or something else, every homeowner hopes that their insurance claim will end in a fair settlement. But it isn’t as straightforward as being reimbursed for the costs and damage incurred – there are different ways you can choose to settle your […]
If you’ve experienced a fire, flood, escape of water, or other disaster in your home, chances are your biggest concern is getting your life back to normal as soon as possible. It is vital that you receive the full payout you are entitled to from your insurance company, any repair works are carried out to […]
Covid-19 Business Interruption –UPDATE January 2021: The High Court have now ruled that many rejected Covid-19 business interruption insurance claims should be paid. For specific information about this, please read our business interruption advice page here When a business is hit by a flood, fire or other disaster, the company’s work will usually be interrupted […]
Halloween is approaching, but it’s not just pumpkins, witches and werewolves that you need to look out for. Halloween falls just a couple of days after the clocks go back – and the time of year when the number of burglaries across the UK increases. Even though October 2018 is National Home Security Month, it’s […]
If your business suffers a financial loss because of physical damage to your business premises, you may be covered by business interruption insurance. This can cover damage caused by a fire, water damage, or a natural disaster such as a hurricane or earthquake, as well as theft or any other physical damage to the property. […]
This October, National Home Security Month (NHSM) is back for its fourth annual event. Taking place throughout the month, October 2018 will be all about keeping your home safe. Here’s what to expect and why it’s time to start thinking about how secure your home is. What is National Home Security Month? NHSM is […]
When you make a claim on your home insurance, your insurance company will follow a number of steps to reach a decision on how much compensation you should be paid. Before being able to make you an offer for the damage caused, they will need to investigate the claim and assess the total loss caused. […]
Covid-19 Business Interruption –UPDATE January 2021: The High Court have now ruled that many rejected Covid-19 business interruption insurance claims should be paid. For specific information about this, please read our business interruption advice page here Business interruption insurance is there to give you peace of mind that, should anything prevent your business from operating […]
Today we’re talking to Martin Chapman, a Morgan Clark Loss Assessor based in the North. Martin has been working in the insurance sector for nearly 25 years and has experience in both domestic and commercial claims. Before joining us, Martin worked as an insurance adjuster, meaning he has experienced the insurance claims process from both […]
A summer holiday is something that many of us look forward to all year long. It’s a chance to escape, relax and spend some quality time with our loved ones. But nothing can ruin a trip more than coming home to find something terrible has happened to your home while you were away. It’s something […]
Claiming on your home insurance can be a long and complicated process, but at least it should end in a positive outcome. But what if it doesn’t? Aside from the obvious damage to your property, a rejected home insurance claim might make you feel like many hours of liaising with your insurance company and dealing […]
We can all be guilty of thinking that fire would never affect us or our properties, but fire claims are some of the most common home insurance claims. Even if you have adequate home insurance, nobody wants to experience a fire in their home, but the good news is there are certain measures you can […]
Flooding can be one of the most devastating things to happen to a home. If your property and its contents have been damaged or destroyed by a flood, the insurance claims process can be especially complicated and may take a long time. Even though experiencing a flooded home can be an emotional time, it pays […]
A claims adjuster – also known as a Loss Adjuster – is an insurance professional employed by insurers to help with the claims investigation process. Since home insurance claims tend to be large and complicated, the claims adjuster takes on the role of investigating the claim and its validity on behalf of the insurance company. […]
As anyone who’s ever had to make a home insurance claim knows, it can be a lengthy and complicated process. But what goes on during the process and why can insurance claims become so protracted? After you make a claim on your home insurance, your insurer will begin investigating the claim. There are a number […]
Making a home insurance claim can be a long, complex process. Whether you’re dealing with a water leak or claiming for fire damage, the damage to the home and everything in it can be extensive and even irreparable. For this reason, having an insurance claim denied can be a very costly affair in an already […]
If you’ve suffered a fire in your property, dealing with the home insurance claim and the complicated claims process is probably the last thing you feel like doing. These tips for dealing with a fire insurance claim will help make the process as stress-free as possible and increase your chances of a successful insurance claim. […]
Are you making a home insurance claim for a water leak? If so, here are some things to consider. Home insurance claims are rarely straightforward, but water leaks can be an especially tricky area to navigate. A water leak could be caused by any number of issues, but you might be surprised to learn that […]
If you’re claiming on your home or contents insurance for the first time, you’re probably wondering how long your insurance claim will take. Even if it’s not your first home insurance claim, making a claim can be a stressful experience and you’ll want to know when the stress of the claims process will be over […]
Morgan Clark is delighted to announce that we have been named as a finalist in the Insurance Post Claims Awards 2018. Morgan Clark is among four companies in the Loss Adjuster/ Loss Assessor of the Year category, which includes Crawford & Company, Davies Group and QuestGates. Returning for their 8th year, the Claims Awards 2018 […]
If you ever make a sizeable claim on your home insurance, there’s a good chance you’ll come across a Loss Adjuster at some point. You may already know that a Loss Adjuster is an external actor employed by the insurer, but what is their role in the claims process and why do insurance companies appoint […]
It’s that time of year when the risk of a burst pipe is at its greatest, but a burst pipe can happen at any time. Water damage claims are one of the most common types of insurance claims, but that doesn’t mean you don’t need to be prepared if it happens to you. If you’re […]
When you make an insurance claim for fire, flood or other damage to your property, there is a good chance that your insurer will involve an insurance adjuster in the process. An insurance adjuster – or loss adjuster, as they are also called – is hired to investigate and assess the validity of your […]
We’re off to buy our Christmas tree this weekend. Then I’ll be going up into the loft to find the fairy lights, which have been tucked away for a year, and will be keeping my fingers crossed that they are still working. After that it will get the full treatment, accompanied by a mince pie […]
We all need to remember to put our clocks back this weekend. Apart from the fact that we get an extra hour in bed, I always find this really sad. It brings darker evenings and means that winter isn’t very far away. But apparently there are other worrying aspects about the clocks going back. According […]
The responsibilities of residential landlords have been very much to the forefront of the news recently, specifically following the catastrophic events at Grenfell Tower. Whatever type of landlord you are – even if you just let out a single dwelling – you need to be aware of what is required of you to ensure your […]
I’ve got the chimney sweep coming tomorrow, which must mean it’s getting close to the time when we will light our open wood fire. We don’t use it very much, but I’m very careful about ensuring we have the chimney swept regularly: at Morgan Clark, we see all too often the terrible after effects of […]
Across the country, parents are waving a teary goodbye to their offspring as they head off to university for the first time. I remember it well, and I also remember the constant worry once they’ve gone: what are they doing, are they happy and, perhaps most of all, are they safe? One of the biggest […]
We went to a family barbecue at the weekend. Being a bit old-fashioned, we were very scathing about the fact that the host was using a gas barbecue. But in fact it produced beautifully-cooked lamb and chicken (although you might say it lacked that normal charcoal flavour – and the added ‘crunch’!). There were lots […]
According to Government fire statistics, approximately 12% of UK house fires are caused by faulty, poorly installed or badly maintained electrical appliances. Most warnings in the past have concentrated on washing machines, tumble dryers and dishwashers, but fridge freezers can be just as hazardous. In 2018, the consumer body Which? undertook an industry-wide investigation into […]
Apparently rents are going down. According to a recent report, this is particularly the case in London, which has been such a hot spot for rentals over the last few years. But it’s also been reported that many London landlords are now turning their attention to other parts of the country rather than expanding their […]
We wrote last year about the launch of a pilot scheme to help consumers compare insurance firms. The results have now been published. The Financial Conduct Authority (FCA) launched the scheme because it’s becoming increasingly difficult to find the right insurance product at the right price, to understand whether special offers for add-on products are […]
Happy New Year! It’s definitely a better January for many this year than in 2016, when households across the country were faced with the aftermath of devastating storms. But we’re now hearing warnings of arctic weather on the way, so we would urge everyone to make sure their homes are protected from the big freeze. […]
I witnessed a heated argument at the weekend between two friends, one of whom also works in the insurance industry. She knows from experience how dangerous it is to leave electrical appliances unattended while they’re running. So she was horrified to hear that the other friend often leaves a dishwasher or tumble dryer going when […]
Following on from our recent blog about the safe running of electrical appliances, there have been some new safety guidelines issued regarding tumble driers. If you own a Hotpoint, Creda or Indesit tumble drier manufactured between April 2004 and September 2015, then you need to check immediately if your model is affected. Tumble driers sold […]
We’ve written in the past that it might happen, but now it might be nearly here: insurers are trying to use social media to assess the risk of their policyholders. It was all over the press recently and while at the moment it’s for car insurance (which we don’t get involved with), other insurance cannot […]
I’m just back from holiday and a lovely time was had by all. And it seems that lots of my friends have also been away: I know that because I’ve seen their posts on Facebook, Twitter and Instagram, with scenes of blue seas, tropical paradises, Italian trattorias, French vineyards, golf courses…. Despite the fact that […]
I was meant to go to Lyon recently for a weekend away but it was cancelled because of the French railway strike. If we had managed to go, we would have stayed in what looked like a luxurious apartment in the centre of the city, which we found online through Airbnb. Airbnb seems to be […]
I’m very proud of my new allotment and we’re just starting to reap the benefits of all the hard work we’ve put in over the last 10 months. But I am absolutely convinced that some of my broad beans have disappeared: I’d left them to get even plumper the previous afternoon and when I went […]
So referendum day has arrived: this Thursday the country decides whether we stay in the EU or leave. The arguments have been played out in front of us but most of us probably made up our minds which way we would vote some time ago. We may all be getting rather fed up with the […]
Most policyholders believe their insurance company will live up to the terms and conditions of their insurance contract, and in many cases they do. It’s important to understand, however, that the loss adjuster assigned to your claim is employed by the insurer so this can bring into question their ability to act independently. Even if […]
The recent bush fire in Canada is horrific. The latest reports say it’s starting to abate as the weather has cooled and there’s been a bit of rain. But so far 622 square miles have been burnt – one estimate puts this as equivalent to the area within the M25 – and a fifth of […]
We wrote recently about the fact that one in five home insurance claims are rejected, with the most common reason being the complexity of policies. Many people simply don’t understand the small print of their policies. Specific areas where policyholders are at risk have been explained very clearly by one insurance provider. The Policy Expert […]
And so it’s April 2016….the time has finally arrived when Flood Re is supposed to launch. But will it? We still don’t know for sure. In the meantime, there are new demands from groups who feel let down by this complicated scheme for affordable flood insurance. The latest to issue a statement is the Residential […]
I keep reading about tumble dryer fires. Maybe we’re using them more at the moment because it’s been such a wet winter and we can’t put the washing out to dry, but they seem to be a significant safety hazard. We’ve dealt with many fire insurance claims over the years which were started by a […]
One sign that Flood Re is nearly with us is that there is now an official website. This explains in detail this new scheme for affordable flood insurance which will start in April. It’s been a long time coming….but according to many it’s still a long way from perfect. The most common objection to the […]
Hoverboards have hit the headlines over the past few months because of safety concerns. I confess I’ve never seen Back to the Future 2 (or any of the others), but I understand hoverboards were predicted in this for 2015 – and that prediction has come true, but with terrible consequences. Last week there was yet […]
There have been some alarming news stories recently about how fires can start which are certainly worth sharing. Firstly, there has been a safety warning issued about Hotpoint, Creda and Indesit tumble dryers: some of them pose a ‘significant fire risk’. I’ve got a Hotpoint washer dryer so I’ve followed the instructions for checking if […]
I’ve had to scrape the ice off the car over the last couple of days: it’s suddenly become really cold. And with Christmas not very far away, many of us may be planning to go away for a winter break, leaving the house vulnerable to a freeze. After a freeze, there’s the danger of burst […]
It’s only six weeks until Christmas, but it doesn’t feel like it: the temperature is still mild in most parts of the country. But winter weather could arrive at any time now and, judging by the number of berries on holly trees, it may get extremely cold. So before the full force of winter hits […]
The clocks went back last week and we’re now well and truly on the way to winter. And, according to one insurer, the long dark evenings increase the danger of thieves breaking in to your home. The Co-operative Insurance has analysed claims dating back to 2013 and found that claims for theft increase by 38 […]
Halloween has become a really big thing here in recent years – it seems to have replaced Bonfire Night as the most popular autumn celebration for children. But last year the dangers it poses became headline news when Claudia Winkleman’s daughter was badly burnt when her Halloween costume caught fire after it brushed a candle […]
Oh dear. I’ve just come back from the supermarket and already the shelves are starting to display Christmas items. It’s far too early!!! But there is one seasonal message which needs to be spread. As we enter the run up to Christmas, lots of businesses will be taking on seasonal staff and, according to a […]
Call me old fashioned, but I’m just not into this trend of taking ‘selfies’. And as for using selfie sticks, well I’m in total agreement with some of the venerable institutions around the world which have banned them: Wimbledon, the Palace of Versailles, Wembley Stadium and even Arsenal and Manchester United (the first and only […]
When we work with businesses after they’ve suffered a loss as a result of a fire or flood, we know how important it is to finalise their insurance claim as quickly as possible to minimise damage to their trading. Any delays in the process – particularly any delaying tactics by their insurer – can pose […]
In the summer budget, the Chancellor announced a rise in insurance premium tax (IPT) from six per cent to 9.5 per cent, starting on the 1st November. And it seems that this is likely to have a very unfortunate effect: according to two recent studies, some people are now going to buy less insurance. It’s […]
It’s now only just over a month until a new law comes into force regarding landlords and smoke alarms. We wrote about this back in April, and now the deadline is looming: from October 1st, failure to meet these regulations could result in a £5000 fine. The new law requires landlords to install smoke alarms […]
It’s hard to believe that it’s nearly four years since the terrible riots of August 2011, and it’s a year since we wrote about proposals to amend the Riot (Damages) Act. This didn’t happen before the election but, now that the dust has settled, it seems that something is going to happen. The House of […]
This would seem to be good news: apparently the cost of home insurance has fallen to a five-year low, according to one comparison site. Moneysupermarket.com reports that premiums are now at an average of £116 a year, compared to £160 five years ago. This is attributed to a dramatic fall in burglary rates across Britain, […]
Apparently July 1st is a very bad day. According to one insurer, there are more claims for accidental damage on this day than any other in the year. As a result, it’s been renamed Clumsy Day. Analysis by Direct Line has shown that there is a 60 per cent increase in accidental damage claims on […]
I’m very old fashioned when it comes to barbecues: I would never consider buying a gas barbecue as it feels like cheating to me. But I could soon be in a minority: according to recent figures, gas barbecue sales are set to overtake charcoal. Apparently people are moving over because of convenience, better control of […]
So we were right: Flood Re, the scheme for affordable flood insurance, won’t now come in effect next month. According to reports, it has been delayed until April 2016 – which means that many householders in areas at high risk of flooding could face rocketing insurance premiums until the agreement comes into force. And it […]
We check our smoke alarm regularly – and it gives us a reassuring beep every time we press the button. Then last week, someone in the house (not me!) left the grill on. Smoke started billowing out and it certainly reached the alarm – which wasn’t activated. In short, it wasn’t working and we’ve got […]
We issued a warning this time last year about the dangers of mirrors or glass in the sun. Recent news stories show just how devastating this can be so we’re issuing the warning again. Last time, a pile of papers started to smoulder because of sunlight reflected by a make-up mirror, but the fire didn’t […]
So the 2015 General Election is over – although as I write this it’s still not completely clear just what is going to happen. Once the dust has settled, it will then only be a few weeks before the new Flood Re agreement for affordable flood insurance is due to become law. This is meant […]
We wrote recently about the dangers of posting details of your holidays on social media – it’s an open invite to burglars. And now it seems that the insurance industry is starting to take notice. Last week the Financial Ombudsman issued a warning that insurance against burglary could be jeopardised if details of holidays are […]
We wrote recently that it’s now compulsory to have smoke alarms in residential properties in France – but not in this country. But there has now been some news on this score: from October, landlords will be required by law to install working smoke and carbon monoxide alarms in their properties. According to the Department […]
There’s some news on the draft Riot Compensation Bill, which we last wrote about back in September 2014. It seems that the government has responded to criticisms that its previous proposals would have excluded all but the smallest businesses from this safety net. The current legislation dates from 1886 and was shown to be completely […]
There were two items of good news regarding flood insurance and flood defences last week. Firstly, Flood Re – the new government scheme for affordable flood insurance – progressed to the next stage in its parliamentary journey. Its ‘secondary legislation’ was laid before parliament, which marks the completion of negotiations with government. This means that, […]
We’ve written before about the importance of reading the small print on your insurance policy. This advice was in connection with home insurance policies, but some recent research shows that business people are also skipping over the finer details of their cover. According to a recent poll by the British Insurance Brokers’ Association, more than […]
The subject of smoke alarms was very much in my mind over the last few days. An elderly member of my family was being driven mad by a beeping noise but couldn’t find out what it was – and of course it was because his smoke alarm needed a new battery. And then I read […]
It’s that time of year when our minds start to turn to booking holidays. Easter is only a few weeks away and then the season starts in earnest. Home security is always a niggling worry when you go away. But these days it’s even easier for thieves to work out when your home is empty […]
I know from bitter experience that split red wine makes a mess – it’s just gone over the arm of a cream armchair. And it appears that I’m not alone. According to recent research, red wine is responsible for almost a quarter of claims where drinks are spilled over electrical appliances, mobile phones, soft furnishing […]
I read a number of newspaper headlines about fires this morning, all of which could easily have been prevented. Luckily no one was seriously hurt in any of them, but they could have been so much worse. The first one actually had a quite amusing headline – ‘Eat oven chips instead’ – but there is […]
First the good news: it was reported a couple of days ago that Flood Re has been approved by the European Commission, which has ruled that it does not violate rules on state aid. And then the bombshell…. I woke up yesterday morning to hear a report on the BBC’s The Today Programme saying that […]
Business Secretary Vince Cable was in Somerset last week and among other things answered questions on flood protection and insurance. And one of the statements he made was that the Flood Re scheme to provide affordable insurance for properties at risk of flooding would definitely be ‘operational by the summer’. This comes in the wake […]
We wrote last year about a warning issued by the London Fire Brigade after someone set fire to their kitchen by using their toaster to make cheese on toast. So I was astonished to read advice from one of the country’s best-loved chefs recently to do exactly this. The offending piece in The Guardian – […]
Oh dear. I’ve just read a blog in The Guardian which lambasts an insurer for the price quoted when a reader wanted to renew a home insurance policy. He then applied online as if he was a new customer and the cost was significantly lower. This is against a background of lots of insurance companies […]
It was around this time last year that floods hit various parts of the country, with worse to come as January progressed. It wasn’t just homes which were affected: businesses also suffered significantly, with over 3000 commercial properties flooded. So this makes some recent research from the Federation of Small Businesses (FSB) very worrying. According […]
Welcome to 2015. What can we expect this year? There’s a General Election, a rugby and a cricket World Cup, and a new royal baby. And, as always, I make resolutions but, as I wrote in a blog two years ago, I don’t always keep them. But this year we’re all going to do the […]
We wish all our readers a very merry Christmas and all the very best for 2015. We hope you have a peaceful festive season but remember that we’re only a phone call away if you need help following a fire or flood.
It’s nearly Christmas – and over the last few years there have been a number of festive seasons which have been marred by sudden drops in temperature. After the freeze comes the thaw, and that’s when we see problems, with burst pipes causing water to gush through houses and businesses. As water freezes, it expands, […]
Without wanting to get involved in anything political, it was good to hear last week that the Government has announced £2.3 billion investment in 1400 new flood defence schemes. The main point all the commentators are making is that this is not new money but simply re-affirming money which had already been pledged. But, as […]
It’s the first week of December and so we start the countdown to Christmas. This weekend is the busiest time for buying Christmas trees, and we’ll be pulling those fairy lights and decorations out of the loft, lighting some candles and hanging paper decorations. So it would seem like a good time to repeat some […]
It’s not often you read some good news about the cost of something….but that is exactly what happened this week. Apparently the cost of home insurance has remained pretty stable over the last year – and some aspects have actually gone down in price. And this is despite a significant rise in the average cost […]
We wrote a couple of weeks ago about woodburners and the particular dangers for thatched roofs. We often have to deal with fire claims for thatched properties and insurance cover for them is much more complex than for properties with standard tile or slate roofs. All insurance policies for thatched properties have warranties which stipulate […]
It’s the end of October, and so we enter the bonfire night season. There have been some extremely graphic images on the news highlighting the dangers of messing around with fireworks which show the life-changing injuries – or worse – which can come from stupidity or carelessness. So, once again, we’d like to remind everyone […]
Many of us living outside smokeless zones have replaced open fires with wood-burning stoves. And one reason for this is that they are so much more energy efficient: throwing out far more heat than conventional wood or coal fires. But this brings with it additional dangers, as illustrated by a recent claim we worked on. […]
The cold winter months can play havoc with our homes. From frozen pipes to leaky roofs, the unpredictability and severity of the British weather can present major problems for homeowners. Here are some simple steps to help you prepare your home for winter, along with a useful graphic to illustrate the areas of the home […]
The property rental market is huge these days. With such high rents being charged, more and more people are tempted into becoming landlords. But we know from experience that it can be very stressful if something goes wrong. Recent figures from the National Landlords Association show that almost 10 per cent of landlords had to […]
Yet more news on Flood Re, the agreement between government and insurers on flood insurance which is due to be introduced next year. And it seems that there is still widespread reservation about the proposals. The latest response comes from the British Property Federation. According to the Financial Times, the Federation has warned that ‘millions […]
Autumn is approaching, and as the temperature starts to drop we’re far less likely to leave windows and doors open. So I was surprised to read that our homes are actually more vulnerable to break ins at this time of year – and the precautions we need to take are changing. Recent data released by […]
We wrote recently about the proposed amendments to the Riot (Damages) Act which were announced in this year’s Queen’s Speech. This follows the terrible incidents in August 2011 and the ongoing problems some still face in receiving compensation. The changes to the Act are likely to face significant opposition, particularly because one of the proposals […]
A year ago, we wrote about a huge fire at a West Midlands’ recycling plant which was thought to have been started by a rogue Chinese lantern. It caused damage totalling £6 million and put three firefighters in hospital. Five months later, 50 caravans near Tewkesbury were damaged by a fire, also believed to have […]
The time is fast approaching when a new intake of freshers will leave home for the first time and start their courses at university. One big difference between now and a few years ago is that it is so much easier now to stay in touch with them because of the internet, mobile phones and […]
According to something I read recently, there are approximately 25 million domestic properties in the UK, and of these 60,000 are thatched houses or cottages. But some may be surprised to learn that the risk of fire in a thatched property is actually only half of that for a building with a conventional roof. That […]
The roads seem to be increasingly full of motorhomes, and as we’re in the middle of the holiday season we’re seeing even more when we’re out and about. So a recent article on weird and wonderful insurance claims by motorhome owners was quite amusing. Specialist insurer Caravan Guard has compiled a list of the most […]
It’s now almost three years since the terrible riots that spread across the country in August 2011. But the ramifications rumble on: it was back in the news last month after a series of proposed amendments to the law around the subject were announced in the Queen Speech. The Riot (Damages) Act dates from 1886. […]
We work with many businesses when they need to make an insurance claim, and appropriate cover can make the difference between continuing to trade or going out of business. So it wasn’t good to read recently that the majority of the country’s smaller businesses are underinsured and half a million may actually be breaking the […]
We all spend more time in our gardens in the summer, which makes us more aware than usual of the people next door. You’re very lucky if you have good neighbours: bad ones can have a significant impact on your quality of life. And this is illustrated by some recent research by MoneySuperMarket. Apparently, one […]
In the continuing saga of Flood Re and affordable flood insurance, there have been developments on the subject of cover for small businesses and leasehold properties. At the moment the proposed Flood Re agreement, which is part of the Water Bill and becomes law next year, would guarantee affordable flood insurance for most of us […]
With the summer holidays approaching, many of us are making plans for how we’re going to spend our time off. More and more people, apparently, are choosing to do ‘house swaps’: moving into someone else’s home for a few weeks, either here or abroad, and they move into yours. This seems like a great way […]
The difficulties in obtaining affordable flood insurance were highlighted recently by the story of Mr Brisley, who lives around 750ft from the sea in Devon – but his house is 250ft up a hillside. Yet, despite this, he was turned down for home insurance because of the ‘risk’ of flooding to his home. The problem […]
So the England football team have left for Miami where they are preparing – and perhaps more importantly acclimatising – for the World Cup. Now we face several weeks of wall-to-wall coverage, with the knock-on effect of youngsters (and perhaps the not-so-young) pretending to be budding Rooneys or Gerrards in their back gardens. And at […]
One of the issues we often come up against when managing someone’s insurance claim is that they have misunderstood the wording of their insurance policy. It’s hardly surprising as this wording is often impenetrable and confusing. So we welcome the recent announcement by one major insurer that they are launching a new “claims transparency initiative […]
We see many different causes of fires when managing insurance claims, and too many of these involve electrical appliances. We’ve written in the past about the dangers of leaving these on when you go out or when you go to bed: all too often, the incidents we deal with are caused by unattended dishwashers, washing […]
The recent flooding has been life-changing for people in areas across the country. We’ve seen for ourselves the terrible results for homeowners who have asked us to help with their insurance claim, and we’re working hard to get them back into their homes as quickly as possible. But, among all this, we’ve also seem some […]
A fire in your home has a devastating effect on your life, and we see the impact it has every time people ask us to manage their fire insurance claim. But sometimes the way people react is incredibly uplifting. We’re currently handling an insurance claim for June Booth, who is 83 and lives alone with […]
The recent floods hit without warning – although local people had been predicting that it would happen for some time. It’s left a huge bill for the British insurance industry, with estimates as high as £426 million. So recent news of a disaster modelling initiative is very welcome as it may in future provide some […]
With the appalling weather which has been hitting most parts of the country, there has inevitably been a rise in claims for storm damage. But this often leads to complications as there isn’t a hard and fast rule as to what constitutes a storm. The Financial Ombudsman Service (FOS) has a really useful section on […]
As we’ve mentioned over the last few weeks, previous clients are coming back to us now they’ve been flooded for a second time. I had a long conversation with one of them a couple of days ago to find out exactly what it feels like to face a second – very complicated – insurance claim […]
I wrote a couple of weeks ago about a couple who used our services when they were flooded in 2003 and have come back for help in the current floods. It seems this is a trend: other people whose lives have been devastated again by floods have turned to us again to handle their insurance […]
So the Water Bill is back in the House of Lords this week – but there is a growing sense of desperation around Flood Re, the proposed new agreement between Government and insurers on affordable flood insurance which is included in the Bill. Recent reports suggest that there may not be a firm agreement on […]
We received a phone call last week from someone for whom we managed a flood insurance claim in 2003. They live near the Thames in Middlesex and – yes, you’ve guessed it – they’ve been flooded for a second time after the recent incredible rainfall. One of their first actions was to call us in […]
The recent serious flooding in many parts of the country has triggered demands to bring forward Flood Re, the proposed new agreement between the Government and insurers on affordable flood insurance. This isn’t due to come into force until the summer of 2015. There have been reports in the press of the anger felt by […]
The recent terrible weather in the north of the country was followed by an extraordinary tidal surge along the east coast. This led to some serious flooding, and many people have had to move out of their homes or temporarily close their businesses. This can be a very difficult time. The critical thing is to […]
A very merry Christmas from everyone at Morgan Clark. We hope the festive season passes without the need to make an insurance claim but, if you do, then we are always just a phone call away. We wish you all the very best for 2014.
We’ve been writing for a long time about the struggle to find a new agreement between the Government and insurers over affordable flood insurance. Our most recent blogs have been about Flood Re, the proposed solution which will cap premiums and link them to council tax bands. The latest milestone in this becoming law was […]
It’s the first week of December and so the Christmas craziness has started. Many of us will now be putting up our Christmas trees, so it’s a good time to think about safety and fire prevention. This video delivers a terrifying message of what could happen if you forget to turn your Christmas tree lights […]
There’s always lots of information around about the insurance you need if your home is hit by storms or flooding, but it’s not often that you see advice for businesses. So it was good recently to read an article in Real Business which looked into this: this was prompted by the damage caused across the […]
There’s been a lot in the news recently about the increase in rented properties across the UK. We also hear time and again about fires or carbon monoxide accidents in the rental sector. So it was good to read about a new scheme launched with the support of the Chief Fire Officers Association in conjunction […]
I read recently about an insurance claim which had been rejected by the insurer because the couple involved asked for repairs which could be classed as improvements. According to an article in the Basildon Echo, the work was needed after a flash flood hit the house earlier this year. The problem arose because the builder’s […]
The weather is very much on our minds following the recent storm which devastated southern England. Now that November is here, we know we could face a cold snap at any time soon. It’s a good time to think again about protecting our homes from a big freeze. So here is our great infographic from […]
So bonfire night is here again, and thoughts as always turn to safety. Many more people these days go to organised events, but there are still some of us who will let off a few rockets and Catherine wheels in the back garden. There is lots of safety advice around and most of this starts […]
There’s been another interesting response to the proposed Flood Re scheme, which has been drawn up by the Government and insurers to ensure affordable flood insurance for homes across the UK (you can read about this in an earlier blog). This time it comes from the All Party Parliamentary Group on Insurance and Financial Services […]
I’ve just read some incredible statistics from a recent report: apparently two billion pieces of digital media content have been lost in the last two years by people in the UK. The potential value of this content is over £1 billion. And this just shows how we rely increasingly on our various laptops, tablets and […]
It was Chimney Safety Week last week, which reminded me to call the chimney sweep. So this seems like a good time to remind everyone else to do this before winter sets in and we have to light the fire. The frequency of having your chimney swept depends on the type of fuel you use. […]
It seems that the new Flood Re proposal is facing difficulties already – and it’s only a few weeks since it was first mooted. We wrote in July about the Government’s last-minute breakthrough with insurers when facing the expiry of the current agreement on flood insurance. This comprised a plan to introduce a charge on […]
Claims management by its very nature involves responding to the repercussions of an unfortunate incident. But sometimes the devastation to the people involved goes even deeper, and it’s so rewarding to help them overcome these tragic circumstances. One which comes to mind happened in Manchester a couple of years ago. Mr Smith had recently had […]
We wrote recently about the Financial Conduct Authority review of how insurance claims are handled. This news has led to lots of press articles on why claims are rejected – and of course we see similar problems in our dealings with clients. Which? recently reported how one claim was turned down by an insurer because […]
I had a conversation with someone recently who wanted to know the difference between a loss adjuster and a loss assessor. It confuses many people, and we frequently have to explain this when we first meet someone who needs to make an insurance claim. Both of them are involved in the claims process, but their […]
When we meet people who need to make an insurance claim after they’ve had a fire, flood or other incident, they sometimes say “I wasn’t sure if you handled my type of claim”. Often this is because they don’t realise the full extent of what they are facing – in particular, the claim may seem […]
First it was the British and Irish Lions taking the Aussies apart. Then it was Andy Murray winning Wimbledon. Last weekend, it was the nail-bitingly tense first Test, where England finally won through with only a few runs to spare – a fantastic start in our campaign to retain the Ashes. What’s next? How about […]
Apparently 60 per cent of accidentally fires in the home start in the kitchen – and this is reflected in many of the fire insurance claims we handle. The most frustrating thing is that so often these could have been prevented. The London Fire Brigade has some very useful advice on safety in the kitchen, […]
I’ve just read a useful article in The Daily Telegraph which lists top tips for ensuring your house insurance claim isn’t rejected. We come across these problems all the time and they can be easily avoided. In summary, they are: Read the terms and conditions carefully. Accurately describe the way your home is built. Comply […]
Summer is almost here – well, the ‘summer months’ anyway. So a recent article on yourmoney.com makes for interesting reading for any holiday home owners: it may be bizarre, but it also illustrates how important it is to ensure that you have the right holiday home insurance policy. The article was about the 10 most […]
We all know smoking kills, but in more ways than you might think. Lincolnshire Fire & Rescue issued a report recently which showed that all accidental house fire deaths in its region in 2012 were caused by smoking materials. In addition, one out of every 13 house fires was also caused by cigarettes. The advice […]
There’s been a lot in the press over the last few years about the theft of lead from church roofs. There have also been tales of train delays caused by stolen rails, and homes without power because of cable thefts. But this week my village hall was hit, with the removal of roofing from a […]
Well that was a fantastic bank holiday weekend, and lots of us were out in our gardens for the first time. But memories can be short, and it’s easy to forget the bad weather we’ve had over the last few months. Without wanting to put a dampener on it all, now’s the time to think […]
We posted recently on Facebook and Twitter about a fire in Bolton caused by a barbecue. And now – finally – it seems that the better weather is on its way, many of us will be getting the charcoal out to grill a few sausages. So it seemed timely to write about how to stay […]
Among all the other legal and institutional changes which took place in April, there was a significant alteration to the way the financial services industry is run. The Financial Services Authority has been abolished and has been replaced by two successor bodies: The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA). In brief, […]
Early April is a time when all sorts of new regulations and government schemes come into being, and many have been highlighted in the news over the last week. There’s one though which hasn’t captured the same amount of attention which we feel is particularly good to see, and we’ve been waiting for this to […]
When we first visit someone after a fire or flood, one of the first questions we get asked is “how much will it cost to use your services?”. People are often surprised when we reply that, in the vast majority of cases, our services are provided free-of-charge. They think there must be a catch. There […]
It may be hard to believe amid the snow and ice, but we’re in the middle of spring and our minds are turning to summer holidays. So once again we’d like to send out a warning… We’ve written before about the dangers of mentioning online the fact that you’re away. And this is backed up […]
Sometimes we get involved in a claim where the outcome makes a critical difference to our client. This happened recently, when we handled a very difficult claim for a graphic design consultancy. The incident could have had a ruinous effect on the company’s trading and the owner is absolutely convinced that, if we hadn’t taken […]
Over the years, we’ve dealt with a large number of insurance claims for landlords. One common thread between them all is that the landlords involved are completely overwhelmed by making the claim: they nearly always seem to be incredibly busy people, often with multiple properties and businesses to run. If a rented property becomes uninhabitable […]
There was a really sad story in the press a couple of weeks ago about a couple whose house was burgled while they were in A&E with their 11-month-old daughter. They thought they had adequate home insurance but, when they made their claim, it turned out that they hadn’t read the small print carefully enough. […]
When I’m talking to someone after they’ve had a fire or a flood and they’re considering whether they should use a loss assessor to handle their claim, they often ask the question ‘how do I know you’re reputable?’. The answer is simple: we tell them about the regulation that governs loss assessors. In 2005, the […]
It’s this time of year that students are finalising their rentals for the next academic year. Anyone who’s been a student living away from home has probably got a least one horror story to tell: mine was waking up one morning to find that mice (or possibly rats) had pulled a roll of loo paper […]
Landlords are very much on my mind at the moment as my daughter is desperately looking for a new flat mate or she may lose her current flat. But as difficult as renting is for tenants, it’s also difficult for landlords: a buy-to-let property is a valuable and potentially high-risk investment which needs to be […]
Unfortunately, as we’ve just suffered a cold spell there will be burst pipes up and down the country. You often hear of a friend or family member having a burst pipe, but if it happened to you, would you know what to do? We’ve created the infographic below showing a simple four-step process which you […]
After thinking we were going to avoid a big freeze this year, we’ve found ourselves in a cold snap. As parts of England prepare for snow and we reach for the thermals, there are steps you should take to prepare your house for cold weather. We’ve created the infographic below – feel free to share […]
I was watching the BBC’s Rip Off Britain earlier this week, which highlighted the case of a couple whose bungalow had burnt down after fire had spread from a neighbouring property. Their insurance claim had been refused because they were not living there (they were completely renovating the property). The insurer insisted this had not […]
Every year I make various New Year’s resolutions, and mostly I don’t keep to them. Some have been successful, such as always taking my own bags to the supermarket; others, such as watching less rubbish TV, seem to be forgotten by the second week of January. When it comes to insurance and protecting your home […]
At a winter concert last weekend, there was a song about Lucia with the line: “wears a coronet, a circle of bright candles bound in berry branch…”*. This was referring to the traditional pre-Christmas winter solstice celebration in Scandinavia. And indeed, in Scandinavian countries, it is traditional for girls to wear a crown of burning […]
I can remember the days when everyone went back to work on the 27th December. But now many businesses take an extended winter break between Christmas and New Year. While this means some of us can really enjoy the festive season, it also means that many commercial premises will be left unoccupied for an extended […]
As the Christmas and New Year break approaches, I’m planning to stay in the warm and admire the Christmas tree with a glass of sherry. Some though will take the opportunity of lots of bank holidays to go away for a short break, while others will want to leave the cold weather for an extended […]
When people contact us for help with an insurance claim, they are usually incredibly stressed and going through a really difficult time. They’ve often lost nearly everything they possess, and while they are trying to get their lives sorted out, they’re also being asked by their insurer for a detailed inventory to support their […]
One of the most high-profile commercial claims we’ve ever been involved in was caused by the catastrophic Buncefield explosion. The force of the blast at the oil storage facility measured 2.4 on the Richter scale, and it has been described as the biggest incident of its kind in peacetime Europe. Our client had an industrial […]
A couple of weeks ago, we wrote about the biggest insurance mistakes we come up against when helping clients with their insurance claims. At the top of the list was ‘under-insurance’ – and we put it top for a very good reason. It’s bad enough to suffer a loss: but it makes everything so much […]
When browsing the internet as one does, we stumbled upon some interesting research from My Voucher Codes. They asked 1,219 people what they would save first in a fire – which is a question we asked our Facebook followers recently. We decided to turn their findings into an infographic, which is shown below. Are we […]
As loss assessors, we help people after they’ve suffered a disaster such as a fire or flood. And all too often they say ‘if only we’d….’ and then talk about something they’ve forgotten to do, or put off, or just simply didn’t know about. Sometimes these regrets are all to do with mistakes they’ve made […]
Looking out of the window, the rain is lashing down and the wind is stripping trees of their leaves. Autumn has arrived with a vengeance and, judging by what many of us have experienced over the last few years, it’s almost inevitable that there will be some wild winter weather again this year. So before […]
Say hello to the digital criminal. Unfortunately burglars are turning to Facebook and Twitter to target victims. And by sharing innocent updates on social media, we’re giving them enough information to invite themselves round for more than just a cup of tea. Below are the five steps you should follow if you want to increase […]
A recent case has illustrated the need for landlords to ensure their insurance cover is kept up-to-date. If not, they could be left out of pocket in the event of a claim.
The August 2011 riots have exposed an archaic law which has made compensation claims very difficult. A clear, modern definition of a riot is needed, according to one insurance industry body.
Record-breaking rainfall and delays in reaching an industry agreement are combining to make flood insurance difficult for homeowners, according to a recent report. Some are facing higher prices – and others are being denied cover completely.
Thousands of businesses have been hit by flooding over the last year, and the pattern is unlikely to change. A commercial insurer has issued valuable advice to businesses who have to make an insurance claim following a flood.
With the recent heavy rain, many town centres have been hit by severe flash floods. This highlights the need for shop owners to ensure they have sufficient insurance cover against flooding.
However good the locks are on your home, they can always be opened with the right key. One insurance website has warned homeowners that giving out spare keys could invalidate their home insurance.
Proposed legal reform could make it harder for insurers to avoid paying out to its business customers based on an argument of non-disclosure.
Almost 6,000 kitchen appliances caught fire in 2010/2011, according to recent research. But the number could be even higher, creating a major hazard in our homes.
The country continues to be battered by summer storms, and this time parts of Lancashire, Cumbria, Yorkshire and Devon have suffered flooding. As the waters subside, business and home owners have to start clearing up the mess – and making an insurance claim.
Companies should have adequate business interruption insurance to protect them against the unexpected. This could make the difference between a business “surviving or going under”.
Floods are devastating parts of the country again, hitting homes and businesses from North Wales to West Sussex. Anyone affected has a difficult time ahead, which will almost certainly include making a complicated insurance claim. But help is at hand through Morgan Clark.
Disaster is as likely to strike a business as it is to strike a home. But, according to one UK insurer, too many small business owners fail to consider all the perils they face, and as a result do not have the right mix of insurance.
One in four people believe that having neighbours they trust is key to making them feel safe in their homes. But this could make them overlook basic security and ignore the need for insurance.
As the 2012 London OIympics approach, many organisations are planning events to celebrate. But it’s important to remember to have proper liability insurance policies in place.
A recent court case has highlighted the risk facing landlords if they don’t declare the true occupancy of their rented properties. Failure to do this could invalidate any insurance cover.
Consumer champion Which? has raised doubts about buying insurance through aggregator sites. It claims that the price you see isn’t always the price you pay, and that some policies could prove invalid in the event of a claim.
With the current stagnant housing market, many home owners are being forced to rent out their old property. This can lead to a minefield of problems if these ‘accidental landlords’ don’t follow the proper procedures.
Small firms are falling behind when it comes to drawing up business continuity plans. As a result, they are more likely to fail should disaster strike.
A third of homeowners have admitted starting a fire or flood, or smashing valuable items, as a result of being drunk in the home. This has led to an astonishing £700m worth of damage, according to one UK insurer.
The riots which broke out across the country last August have led to hundreds of insurance claims. But this has brought into focus an ancient Act which stipulates that liability for covering the cost of damages caused by rioters lies with the police.
There are signs that the Government may agree to subsidise the insurance cover on homes at risk from flooding, after pressure from both MPs and the insurance industry. This pressure has arisen because of the ending of an agreement between UK insurers and the Government on protecting flood-risk areas.
In the current economic climate, businesses need to keep careful control of overheads and make savings wherever possible. Insurance is no exception, and a leading insurer has published some advice which should help businesses balance risk with lower premiums.
A recent devastating fire has illustrated the need for good business continuity planning, and in particular loss of profits insurance. Without business interruption insurance, the company at the centre of the blaze could have ceased trading permanently.
Energy prices are soaring – and this is placing homes at risk of burst pipes. According to one survey, families across the country are arguing about when they should put the heating on.
As autumn gives way to winter, we all recall the big freeze of last year and the huge rise in burst pipes. Many of these were in rented accommodation, exacerbated by tenants not knowing how to turn off the water supply.
Winter is fast approaching, and a cold snap could be on its way. One home insurance company has urged homeowners to carry out some simple steps to protect their home from the weather.
Winter is approaching, and we’re all going to spend more time indoors. But we may not be alone: rodents and other vermin are also more inclined to try to get inside our homes. This can inflict serious damage – but is this covered by your household insurance?
Insurance can be a minefield as far as subsidence and other types of ground movement are concerned. Within this article, we will look at what subsidence is, the potential issues policyholders may come up against when making a subsidence insurance claim, and what can be done in the event of a disputed or rejected insurance […]
The value of gold and silver has risen dramatically over the last decade. As a result, many householders may not have sufficient insurance cover when it comes to making a claim.
The recent civil disturbances across the UK had a severe effect on many businesses. One local authority called on Morgan Clark to help those affected get back on their feet.
An expert has warned that letting property to students may not be as good as it seems. They may offer the greatest rental yield, but there could be a significant downside.
Most homeowners go to great trouble to ensure the inside of their home is fully covered by insurance, but they forget about the outside. Recent research has shown that too many of us are not covered for the contents of the garden.
Avoid ‘woodpecker’ excesses Beware woodpeckers. A recent case involving one has highlighted the need to read the small print carefully on insurance policies – particularly regarding the excess you are expected to pay in the event of making a claim.
The economic down-turn has encouraged a growing number of people to start their own businesses, and many of these are set up in their own home. But all too often they don’t appreciate the effect this has on their standard home policy and are ignoring the need to take out specific business insurance.
With the current scramble for Olympic tickets, some successful applicants will also be looking for somewhere to stay during the 2012 London Games. A specialist insurer for the residential lettings market is warning landlords that their insurance cover could be invalidated if their tenants sublet.
A proposed change to insurance laws would make them much fairer for consumers. The new law would put the onus on insurers to ask the right questions rather than requiring consumers to volunteer the right information when taking out an insurance policy.
More and more of us are using social networking sites such as Facebook and Twitter to tell friends and family what we’re up to. And the growing availability of wifi connections in hotels and resorts means we’re all updating our accounts more frequently while away. But remember that this can also expose you to people […]
Over a third of smaller businesses believe they are more likely to be the victim of burglary since the start of the financial downturn, according to recent research. This also revealed that there is considerable concern in the sector over e-risks and cyber crime.
With the holiday season approaching, many people with second homes will be welcoming holidaymakers into their properties. But they could be unwittingly flouting the law by not taking out appropriate insurance cover.
Flooding is on the increase, and it’s now estimated that over five million people in England and Wales now live or work in properties which are at risk of flooding from rivers or the sea. There is some very useful information available to help you protect your property, and to advise you what to do […]
If you are an employer, you must comply with fire safety law. In particular, you must ensure that you – and all your staff – know what to do to prevent a fire in the workplace, and how to escape if a fire does break out.
The Royal Wedding is approaching fast, and many communities are putting final plans in place to celebrate together. But insurers have issued a gloomy warning which could take the shine off a street party.
Against the backdrop of a tough economic climate, the number of empty retail units, business premises and houses is on the rise. So advice has been issued by insurers for landlords to take action to protect unoccupied properties.
A leading UK insurer has issued warnings to homeowners about under-insurance. It estimates that 65 per cent of home contents insurance holders only estimate rather than accurately calculate the true value of their possessions – leaving them under-protected.
When a fire strikes a business, it’s hard enough just to keep operations going. Making a complicated insurance claim adds another level of stress. One dental practice’s experience shows how using an experienced firm of loss assessors can take away this burden and ensure a successful settlement.
The British are now far more likely to make an insurance claim against a business, according to one UK insurer. The risk of being subject to a claim is higher for trades who have direct contact with the public, such as plumbers, electricians and carpenters. So it is vital for them to have the protection […]
Insurers are becoming much tougher about approving and paying out on claims, according to recent research. This makes it even more advisable to use an experienced and professional loss assessor to handle your claim.
Insurance policies which are specifically designed for landlords are often very similar to standard home policies. One area where they differ however is that they will also include provision for ‘loss of rent’. But landlords should be aware that this does not provide cover if your tenant defaults.
The first ever Electrical Fire Safety Week highlighted the dangers of overloaded sockets and overheated appliances. With over 60 per cent of all accidental house fires caused by electrical equipment, the campaign outlined the steps individuals can take to protect themselves and their families.
A recent case has highlighted the need to read the small print on your home insurance policy carefully. Many insurance policies stipulate when and for how long you may leave your property empty and, if you contravene this, they may refuse payment.
There are more than half a million listed buildings in the UK and many are in use as business premises. If a catastrophe such as a fire or flood occurs and more the 40 per cent of the historic fabric has survived, then English Heritage will insist on a full, like-for-like re-instatement. So it’s vital […]
Advice has been issued to landlords to make sure they find out about any flood risks when purchasing a new property. In particular, it doesn’t have to be in an at-risk area to be in danger: independent research has shown more properties are likely to be affected because of rising sea levels.
The recent extreme cold weather has led to a massive rise in the number of insurance claims for burst pipes, and insurance companies are finding it difficult to cope. As a result, they are re-directing claimants’ questions to their websites – and this could seriously affect the likely success of an insurance claim.
Buildings insurance is the most popular form of policy purchased by a landlord for a buy-to-let property. But there is other cover which should be considered: in particular Landlord’s Contents Insurance. While there’s no legal obligation to take this out, it could provide vital support if disaster strikes.
Fake insurance claims are costing the industry over £800 million a year, according to the Association of British Insurers (ABI). Insurers are intensifying their war against cheats and, as a result, making a claim for a legitimate loss is becoming much more difficult. This makes using a professional loss assessor all the more important and […]
The recent atrocious weather has led to a spate of burst pipes across the country. It’s not just homes which have been affected – many businesses have been devastated by water cascading through their premises. If your business has escaped, then don’t be complacent: it could happen to you in the future. A handy checklist […]
Be careful when you post personal details on social networking sites. One national newspaper has reported that insurers are refusing to pay claims if you have your home address on Facebook and then report on Twitter that you’re on holiday.
If your business suffers a disaster such as a flood or fire, you face a complicated insurance claim. This will cover not just buildings and contents but also business interruption. And getting the level of claim right – particularly in areas such as loss of profits or increased cost of working – is vital to […]
Every large snowfall is followed by a big thaw – and the inevitable burst pipes. Businesses are as much at risk as homes and face the added trauma of loss of trade and increased cost of working. A free guide from Morgan Clark can help you through this difficult time.
The Local Government Association (LGA) has warned that recent cuts to flood prevention work may leave millions of householders unable to insure their homes against flooding. With one in six homes in the UK estimated to be at risk, this could be a serious problem.
You don’t have to be near a large river or by the sea to be at risk from dangerous flooding. All too often it’s a small stream or surface water which is at the heart of major floods. Businesses must be fully aware of the flooding risk posed to their premises and their business before […]
Now that the clocks have gone back, it’s getting dark earlier – and this puts your home at greater risk. Last November building insurance claims rose by 52 per cent as a result of incidents such as broken windows and damaged doors, while contents insurance claims were 20 per cent higher than the monthly average.
The floods in Cornwall this week have devastated many business premises. Business owners face an extremely difficult time dealing with the aftermath and protecting their business. At the same time they have to make what can be an extremely complicated insurance claim. Help is at hand with Morgan Clark’s in-depth Guide to Making an Insurance […]
As the first anniversary of the devastating Cockermouth flood approaches, some people are still not back in their homes. Using a professional loss assessor to handle a flood insurance claim can cut the time you are out of your home by months, as well as ensuring your house is restored correctly.
If your home is damaged by fire or flood, or if you are burgled, then the first thing your insurer will want is an inventory of the items you have lost. But how many of us know exactly what we have in our home?
If your business has been hit by a disaster such as a fire or flood, you face huge disruption. A Sussex-based engineering company became increasingly concerned because valuable management time was being diverted into making a complicated flood insurance claim. By handing over the claim to Morgan Clark, senior staff could focus on ensuring the […]
As winter approaches, the danger of flooding increases. If the worst happens and your business is flooded, then the experience of one company might reassure you that this disaster can be overcome. By turning to Morgan Clark, they were able to resume trading quickly, agree a very favourable settlement for loss of turnover, and face […]
If you’re going away on a long holiday, you should check the small print on your home insurance policy to make sure you are still covered. Some policies only offer existing cover on properties which are unoccupied for a maximum of 30 days, while others limit it to 60.
If you suffer a fire in your business premises and you’re under-insured , then you could face severe difficulties with your insurance claim. One businessman in Hampshire whose restaurants and flats were gutted by fire discovered he did not have sufficient insurance to cover his losses. It was only by bringing in Morgan Clark to […]
Engaging Morgan Clark to negotiate your insurance claim could save your business. This was the experience of one London-based consultancy after it suffered a loss of vital data. The consultancy’s Managing Director is convinced that, without Morgan Clark’s professional help, the business would not have survived.
It’s getting harder to achieve a fair insurance settlement, according a recent survey. Results from research carried out show that insurers are ‘tightening their belts with stricter interpretations of policy wordings’.
Businesses face significant financial risk if they do not have a sufficient indemnity period for business interruption. Morgan Clark, one of the UK’s leading loss assessors, recommends that businesses take out two-year indemnity cover: this will give enough time to restore the business to the levels it would have reached if the disaster had not […]
You face a lot of confusion if you’ve suffered a disaster in your home and need to make an insurance claim. One area which is difficult to fathom is who does what and why – and in particular what is the difference between a loss adjuster and a loss assessor. Here’s a simple explanation to […]
As autumn starts to make itself felt, with torrential rains falling in parts of the country, the risk of flooding is back. If the worst happens and your home is flooded, then using an insurance assessor or loss assessor will enable you to move back into your house more quickly following a flood. It’s been estimated […]
Don’t ignore the small print on a commercial insurance policy, and review it regularly to ensure you still comply with all your policy’s terms. This is the advice of leading loss assessors Morgan Clark, who have seen many companies suffer financially from this oversight.
How can you turn a disaster into an opportunity in the wake of a fire or flood? One couple whose lives were devastated by a fire in their home have achieved this with the help of loss assessors Morgan Clark. They took the opportunity to make long-awaited alterations or extensions to their home which were […]
Most of us assume that we’re well insured and that there’ll be no problem when it comes to claiming what we believe to be the full amount of the loss or damage we may suffer.