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Complaints, Terms & Conditions

Registered Address

Morgan Clark Ltd

55 Baker Street
London
W1U 7EU
United Kingdom

Authorised and regulated by the Financial Conduct Authority - 309575 

Disclaimer

Morgan Clark grants users a limited licence to download items from this website for personal use only. We do not give permission for users to reproduce or alter this website, or any copy of it, for any other purpose without the prior express written consent of Morgan Clark. We reserve the right to make changes, modifications, additions, deletions and corrections to the website at any time and without notice. Morgan Clark do not accept liability for any loss, damage or other injury resulting from the use of this website.

There will be occasions our website includes links to other websites. External links are provided for user’s convenience to provide further information. Having these links does not signify that we endorse the website(s). We share no responsibility for the content of external website(s).

The information on our site is not a substitute for professional advice relating to an individual case. Unintentional errors can occur on a website and relevant laws, rules and regulations can change.

Cancellation of contract

Morgan Clark offers all clients a 14 day termination period. Clients may terminate our agreement by providing written notice to us within 14 days of appointment.

Complaints

We recognise the importance of service and set ourselves high standards. Should there be an occasion when we do not meet your expectations we are equally committed to dealing with any complaint in a thorough and professional manner. If you wish to make a complaint you can do so by sending an email to complaints@morganclark.co.uk

If any complaint cannot be resolved to your satisfaction you have the right to refer it, free of charge, to the Financial Ombudsman Service. Details can be found at www.financial-ombudsman.org.uk

We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly.

Further information about our complaints procedure can be found here.

 

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