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Fire insurance claims

Following a fire in your home, you will have to make a number of critical decisions and each one will have a direct impact on the outcome of your insurance claim. Having an expert on your side to advise and guide you can make a huge difference to the eventual outcome of your claim. Morgan Clark’s team of specialist loss assessors will take over the management of your claim and put you back in control of what is happening to your home and property. They’ll prepare your claim, oversee works to your property, negotiate with your insurance company and ensure you receive exactly what you are entitled to.

Morgan Clark will work on your behalf to ensure you receive the full settlement you are due under the terms of your insurance policy, and that your property is restored to the best possible standards. And we’ll ensure your family is quickly, safely and appropriately housed while the fire damage is repaired. Morgan Clark will guide you through the entire fire claims process, answering your questions, providing you with all the information you need and handling everything on your behalf.

Help with a fire insurance claim

Morgan Clark will take over everything so you can focus on getting your lives back on track. We will:

  • arrange suitable alternative accommodation to get your family re-housed quickly.
  • supervise emergency works to protect your home.
  • uncover the full extent of damage to your property, including smoke, fire and water damage, so nothing remains hidden, storing up problems for the future.
  • compile your buildings, contents and alternative accommodation claims to ensure you receive everything you’re entitled to.
  • deal with your insurance company and their loss adjuster, respond to all telephone calls and letters, and attend all meetings.
  • negotiate the type of settlement you want: reinstatement, cash or diminution.
  • help you choose specialist independent surveyors and re-instatement contractors who will restore your house in the way you want.
  • oversee the surveyor during the preparation of the scope of works and specification, to ensure your interests are protected at all times and that nothing is missed out during this process.
  • give you control over the style and standard of fixtures and fittings, to give you the home you deserve.

At what point should you call Morgan Clark?

It’s never too late to call in Morgan Clark. We can help in the immediate aftermath of the fire. Alternatively, if it’s some weeks since the claim and you are experiencing problems, or if you are unhappy with the proposed settlement, we can step in and take over the negotiations.

”Using your company has been a revelation. I feel anyone you contact should use your services. If you ever have any client in two minds, you have my permission to get them to ring me for a reference.”

Mr Bayagbona

”I wouldn’t hesitate to recommend Morgan Clark as they helped me through the minefield of dealing with the insurance adjuster and all the problems that that entailed, and trust me there were some. It’s good to know someone is on your side.”

Nicola Jackson

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“A home is usually a person’s biggest single asset. When it’s damaged it makes sense to seek advice from a professional who understands the claims process and how to obtain the best settlement.”

Paul Taylor
Morgan Clark Loss Assessor

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"I didn't know which way to turn, until Morgan Clark arrived. As soon as they took over my claim, the insurer accepted liability. Everything then ran so smoothly, and they were incredibly efficient, professional and understanding."

Mr Nyarko, Surrey

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