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Insurance claim information for homeowners

Insurance claim information for homeowners

Theft insurance claims

Much like any major incident at your home, the aftermath of a theft or burglary can have a significant emotional impact on you and your family. Coupled with the stress of having to deal with an insurance claim, many homeowners will turn to us for support. Morgan Clark’s team of Loss Assessors are experts in handling theft claims valued in excess of £50,000.

Impact insurance claims

Impact from a car or lorry at your home can cause extensive damage. Once the emergency services have dealt with the safety and security of your property, you face a difficult insurance claim. It’s important you don’t lose out financially and that your life and property can return to normal as soon as possible.

Third party insurance claims

You will need to make a third party claim if you’ve suffered as a result of someone else’s negligence – for example, a neighbour, contractor, architect or surveyor. In these cases, the insurance process can be even more complicated than normal. There may be problems with the third party’s insurance cover, and they could try to avoid accepting liability. Unlike a regular insurance claim, law dictates that it is the claimant’s responsibility to prove that the third party is liable.

Storm damage insurance claims

Although storms rarely cause homes significant damage, there are times when storms, and hurricanes in particular, lead to homeowners having to make substantial insurance claims due to the impact on the structure of their home. It is always worthwhile seeking the advice of an insurance claim professional if you find yourself in this position to ensure your home is restored safely.

Malicious damage and riot insurance claims

Sadly, there are occasions when homes are damaged intentionally. Our experience as Loss Assessors has taught us that these insurance claims can cause homeowners significant distress. Having a Loss Assessor on your side can lessen the impact you feel during the insurance claim process.

How we will help you with your insurance claim...

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

Help you find somewhere you are happy to live

while your home is being restored

Ensure the full extent of damage is uncovered

to safeguard the value of your home

Handle all negotiations with your insurer

to protect your best interests

Ensure your insurance claim is run efficiently

to get you back home as quickly as possible

Doesn’t my insurance company do all this?

While many insurance companies will assist you at the outset of your claim, their only responsibility is to ensure costs are covered to restore your property and replace affected contents. The most stressful and time-consuming day-to-day elements will be left to you to organise and oversee alone if you do not appoint a Loss Assessor…

How much will Morgan Clark charge?

Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project…

What will my insurance company think if I appoint my own Loss Assessor?

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract…

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