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Insurance claim FAQs

If it’s the first time you have to make an insurance claim, there’s so much to take on board. To help you at the outset of your claim, here we have answered some of the most frequently-asked questions people in your position tend to have:

How much will Morgan Clark charge?

How long will it take to get back into my property?

How does the insurance claim process work?

Why do I need a Loss Assessor? Doesn’t my insurance company manage my claim for me?

Will using a Loss Assessor have an impact on the payout I receive from my insurance company?

Will I annoy my insurance company by using a Loss Assessor?

Can’t I deal directly with my insurance company now, and come back to Morgan Clark later if I need you?

Which insurers and Loss Adjusters have Morgan Clark worked with?

The insurance company has rejected my claim. Can they do this?

What will it cost me if I lose?

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How does the insurance claim process work?

In most cases, a significant insurance claim will be a once in a lifetime experience and people tend to look for reassurance about what to expect over the coming months. To be fully prepared for what lies ahead, we would always recommend speaking to an industry expert. This page has be written to give policyholders a general understanding of the insurance claim process.

How long will it take to get back into my property?

We have found this to be a common concern and one that most policyholders struggle to get answered by their Loss Adjuster. Industry experts at Morgan Clark can determine a good approximate timeframe by talking through the basic details of your claim.

Will I annoy my insurer by using Morgan Clark?

If your insurer is trying to dissuade you from using Morgan Clark, you should question why they are against the idea of you being equally represented. A Loss Assessor can only help a policyholder claim for what is legally within their insurance contract - is their reticence based on them looking to settle your claim as cheaply as possible?

How much will Morgan Clark charge?

Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project.
Your claim is in good hands
We're fully regulated by the FCA and have been in business since 1999